Why professional training and certification is important to a Business Analyst?

In early 2000s, it was easy to get a BA job without professional training.  However, the situation has changed due to increased competition and plenty of availability of trained, certified and experienced Business Analysis professionals in job market. Therefore, without professional training and certification Business Analysts may lose out to competitors.

Formal ‘Training’ and ‘Certification’ will definitely help BAs getting focused, structured and systematic knowledge, and skill in business analysis field form an experienced professional that is required to build the solid foundation in the BA domain, to get a job, earn respect after joining the job.

Some may underestimate the professional training, but the hiring manager will not. If he/she has to hire a Business Analyst, they will prefer someone who is already equipped with knowledge and skill acquired through professional course over someone who isn’t, because their company can save time and money in training the new joiner. It also helps to reduce the leaning curve after joining the job.

Most of my students had MBA degrees, and additional BA certificate helped them to compete others easily.

Followings are some of the benefits of professional certificates:

1. Better Recognition: It provides recognition of your skills and competence for doing a job, which will allow you to justify your experience and improve the employability.
2. Better Career Plan: It helps to build a systematic career plan and advancement strategy.
3. Better Alternate option: Professional certifications provides an affordable and focused alternate to the university education that many can’t afford due to their high cost and longer time schedule.
4. Better Knowledge and Skill: Professional certifications focus on the fundamentals and ensure that the certificate holder has the minimum knowledge and skill in the related area.
5. Better investment for organization: The hiring manager would find it more beneficial as the company can save time and money in training the prospective employee.
6. Better skilled employees/ quality for organization: The professional certification of employees will validate the company’s ability to assign knowledgeable and skilled professionals on the project. Sometime, the clients insist that the consultants or employees on their project must have the professional certification to ensure high quality delivery.
7. Which is better?: Reputation of certification awarding body is important. Currently IIBA, and BCS are both highly recognized organization in the field of business analysis. Although PMI more recognized and offering PMI-PBA, it has limited focus in terms of business analysis.
8. Better productivity: It adds to increased engagement, employment satisfaction and productivity that are the top ways of measuring the value of professional certification, as they contribute in reductions in staff churn, training, and recruitment costs.
9. Staying updated: Re-certification ensures that the professionals stay updated in their field.

How to select the right training program?

A profesional training - classroom or virtual doesn’t matter. 

What matters is:

• Content of the training,
• The technology used for delivering the online training,
• The style of teaching to keep audience engaged, and
• Specialization of the institute (some institute offer generalized mass training in every field and those courses usually don’t add value). So, select institutes who offer specialized training that is focused and intense in their specialized field.
• The reputation of the institute.

Check our website for business analysis, project management, quality assurance and data management training. Domain training and certification in Investment banking, retail banking, insurance, supply chain and more are also offered.

I have been teaching business analysis, digital marketing and other interesting topics in both classroom and virtual mode since 2005(over ten years). I find virtual trainings are as good as classroom training if proper training tool is used and the same view is echoed by my students as well.

In classroom session, you are looking at the white board or large screen for the presentation and practical session. Sometimes, it becomes difficult for the students seating at the end of the class. So, if you are learning to create a model, you may or may not see the the instructor’s actions on the screen or how he/she is creating a model. However, in the virtual class, it is easier to see how instructor is creating diagram/models or focusing topic on the slide on your screen. You may have an option to enlarge if you wish to see it better.

The training tool is very important as it allows you to interact with the instructor, share the presentation, deliver the notes automatically, and view the screen during practical session.

At the end, it also depends on the instructor’s style of delivering the training to ensure to keep the audience engaged and interested. :)

Please visit my blog to know the comparative analysis of certifications available in Business Analysis field at entry-level and mid-level.

If you need details, please write to - priti.verma@anisans.com

Right Solution Alone Leads To Success…

Why right solution leads to business success? 
Time and again it has been emphasized that the value addition to your business is the key to your success, it means we need to check if the solution is right for the business. Earlier business solution and models based on the standard and proven parameters were not found successful on many occasions. The reason has been attributed to clinging of these companies to age old tracks and not thinking beyond...

The organization has to adopt a thorough professional approach in finding solutions to the problem areas. At the same time the solutions have to be right on their own and also on the whole. In short, the success of any project is directly proportional to the value additions and the values realized to the organisation…

Finding the right solutions and bringing value addition to the organization is the main task of a Business Analyst. The solutions cannot be generalized. He has to possess radical skills for solution implementation. A solution has to be exactly tailored to the problem at hand and is widely known as customization…A Business Analyst has to study the type of industry and the prevailing norms apart from aspects such as products and services. A synopsis of the operational structure of the organization and its customers are further tools for identification of the right solution.

There are many routes to success and value additions. They are like desires. We have a world of things we desire but the success comes only with the need for analytical approach. The thought process starts with a showcase full of desires. For example, a travel portal wants to have seat selection as a requirement at the initial stage where as Business Analyst will have to make the client/stakeholder understand that it is a ‘desire’ or future requirement ie once the travel portal is built and implemented successfully in the production environment and they can take the ‘desire’ category requirement to enhance their solution in future. This way the solution building and implementation can be managed in scheduled cost and time.

Thought process then moves to maturity and leads to a need. The need to prune confusing expenses results in a study leading to analysis and finally the right solution. The process is both intelligent and effective in modern times.

Once the right solution is in place and the process gets implemented, the burden of escalating costs recede just because the eyes are set on the end effect and an assurance of positive value addition to the organization. This quantum is much more than the added burden sustained…

Business Analysts need to showcase the value addition brought by their skills. It is the Business Analyst who has the upbeat skills to understand the inputs and deliverables applicable to individual client or customer. This alone can bring the desired success and true business value to any organization through the right solutions prescribed...

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5 myth about Business Analysis

Having interacted with several Business Analysts during my years in the Investment Banking industry, I find that only a very few really understand the intricacies of Business Analysis.

I am therefore proceeding to share a few myths and facts around it.

1. Domain knowledge is secondary

Domain knowledge is the most important factor. However, Business Analysts belonging to a technical background often feel that domain or business knowledge isn't that important in effective discharge of their role. Well, that’s completely untrue. IT solutions are only meant to facilitate in improving the overall business. Therefore, Business Analysts must first thoroughly attempt to understand the business before offering any solutions.

If a Business Analyst barely grasps intricacies of his domain, how will he either make suggestions to improve the business processes or launch new products?

2. Tools are more important

Tools are important as they help in creation of artefacts in a comprehensible format. Diagrams or pictorial representations help us to better understand complex requirements or processes. We are all aware that client or business side professionals usually avail of commonly available tools such as MSOffice, Share Point, MS Project, Visio and at times Business Object for fulfilling their requirements as information technology not being their core business only serves to act as a facilitator. However, vendors such an IT company, usually have most advanced tools and technology at their disposal in order to manage projects in their realm.

Analysts must, therefore, either focus on tools that are easily available to their stakeholders or convert any artefact into an easily and widely shared file.

For instance, the 19th century Russian writer, Leo Tolstoy writing on paper cannot be superior to a novelist writing on an iPad. At the end of the day, it is the story and its presentation that matter. Of course, technology does play a role in movie making business when sophisticated CGI (computer generated imagery) is used to bring even the hitherto unthinkable images alive on the silver screen.

3. Stakeholders hate new ideas

Business Analyst must understand a stakeholders’ point of view. Any drastic overhaul might only serve to jeopardise well entrenched processes.

4. Technical knowledge is must

Technical know-how is essential. We need to understand what a programmer is doing or how he is she or he working to incorporate your requirement. However, we need not step on to their role and do it ourselves as that will only culminate in your rubbing everyone else around you in a wrong way.

5. Requirement specifications for generating reports must commence development work starts.

No, that usually starts with a business needs documents. It gradually enriches and evolves through discussion held in the initial phases (requirement elicitation and management phases) of the of project life. Although it is completed before a solution is validated before development, it is an ongoing process where requirement is identified through discussions.

It is a fact that what we visualise initially will change to create a clear demarcation between estimation and actual.

I have many more examples up my sleeve. But for a start, these are good enough to start exploring new dimensions in order to broaden your thought process.

Good Luck!

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Writing a Business Case

A Business Case is the key document for obtaining approval for funding before starting on a new venture. Work on the document begins once business needs, including problem and opportunities, are clearly identified and elaborated upon.

Who prepares it?

Stakeholder: At times she or he actively contributes to reviewing and validating solutions based on the business case and requirement documents.

Business Analyst: Actively writes the Business Case or facilitates a person working on it.

Project Manager: Facilitates writing of the document by providing data to calculate development and maintenance costs of the end-solution.

Finance Department: Actively participates in creating the Business Case when funding is from an external source/s. It is also involved in reviewing and validating the same to examine feasibility of any new initiative before approving funds.

Business Owners: Proactively work on new initiative when funding is through external sources such as bank or investors.

Executive: A person seeking approval for internal or external funding for a new initiative.

Time for a quick look at what matters and what doesn’t while preparing a Business Case:

Purpose: Most importantly, understand the rationale behind your Business Case in order to remain focused while hard selling it. When you do that, it helps you in presenting and convincing management on investment on new projects or initiatives.

What should you focus on?

 - Identifying genuine stakeholders in order to obtain accurate data from to prepare the Business Case;

- Never lose sight of your initiative;

- Check feasibility;

- Calculate and validate Cost vs. Benefit analysis, and

- Be prepared with supporting documents related to your previous projects in order to consolidate you case.

Stakeholder Analysis:

- Identify your stakeholder.

- Document stakeholder information such as their roles, responsibilities, skill sets, special attributes, authority level, attitude regarding project and influence within their organisation. Such information will come in handy when you proceed to both define scope and collating data from respective roles in order to validate your Business Case.

Such stakeholders will contribute to reviewing and validating solutions through development and implementation, as well as creative successful collaboration among various teams.

Correct picture of Initiative

More colours can be added to the Business Case as per requirements of business data and stakeholders.

Thereinafter, it’s over to the project manager, who provides total cost of the project and its ownership including:

- Development Cost;

- Maintenance Cost, including technical support required to sustain the project that could either be outsourced or handled by an internal IT team;

- Hardware and software costs;

- Staffing cost, and

- Operational cost, which includes infrastructure for running a project.

Check Feasibility:

- Strategic fit for the organisation in-line with its vision statement or overall organisational culture.

- Technical fit, and if not, how much additional cost it would that entail.

- Financial fit in terms of being economically viable for the present organisational status. And if not, what options does the organisation have within reach?

Cost vs. Benefit Analysis

Cost

Tangible Costs

- Developing an existing project or working on new initiatives

- Employee training on a product or new initiative

- New user cost

- Hardware and infrastructure costs

- Software (operating system, security licenses, etc.)

- Relocation cost, as and when required

- Operational cost

Intangible Costs

- Disruption caused to any existing process or business while implementing a new solution.

- Recruitment and induction of new users.

- Any additional cost not covered here.

Benefits

Tangible

- Reduction in staffing cost

- Reduced in rental and operational costs

- Automation helps in improving quality by bringing down possibility of human error and enhancing turnaround time.

- Reduction in inventory

- Reduction in miscellaneous costs

Intangible

- Enhancement in business image with improvement in quality of products and services offered

- Increased customer satisfaction with better products and faster response

- Rise in employee satisfaction with reduction of repetitive work.

- Better management information system

- Improvement in presentation

- Better and faster corporate communication

Risk Analysis

- Identify risk based on previous success rate in similar projects or initiatives.

- Identify risk mitigation strategies

- Explore all viable options before short listing prospective vendors

- Update Cost vs. Benefit  as well as Risk Analysis documents throughout projects to mitigate risk.

Based on the above strategies, a business analyst or business owner can factor in ROI (Return on Investment), PV (Present Value), NPV (Net Present Value), FV (Future Value),  NFV (Net Future Value) and breakeven point to support her or his Business Case.

 In summary, the proposal must be factual, logical, doable and profitable.

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The importance of data repository in impact analysis.

Handling the change in business processes is one of the most difficult tasks faced by the large corporates, as the impact of change is unpredicted even after the change management team follows the standard process diligently to measure the impact of change in business process. Thus, making it more tedious and time consuming leading to the competitive disadvantage over small companies. On other hand, the small companies, including start-up have advantage of being agile in handling their business process changes effectively and creating a sizeable hole in their competitors who are large businesses providing combined and complex business solution. Although not noticeable initially, but it is creating an impact slowly and steadily. For example, mobile app companies or crow-funding companies are making their presence felt against large corporations.

The process would be less challenging, if the current common practice of using a commercial tool that uses fragmented data on change history to measure the impact for a change in business process were done comprehensively. For that, the common practice of maintaining the impact data as part of project files categorized under change management or requirement management and/or configuration management needs to be changed. Because, analyst or concern person who is incorporating the impact data in the analysis is mostly retrieving and processing it in manual or semi-automated way mostly using latest few versions based on analysts’ analytical ability and business expertise’s recommendations. The manual retrieval and large data in impact analysis could lead to an uncertain situation or incorrect result in future.

However, considering the frequency and urgency of change implantation in business-IT process, it would be recommended to use the automated tool to create a repository of change and compute its impact analysis to deal with fast paced dynamic business environment to stay ahead in the competition.

There is a real need for a tool that can provide a repository of complex mathematical calculation, business process and complete history of impact of changes to predict the impact in future change using various mathematical and technical calculations based historical data on change management. In addition, it can also use the human the ‘human workflow’, dealing with roles, task, emergencies, and exception related details for decision-making process and product life cycle (single and collaborative), virtualization mark-up, and collaboration internal and external business data for creative effective engineering for change management process.

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When Ignorance is NOT a Bliss...

Referring to ancient teaching...ignorance is not a bliss...

अग्निशेषमृणशेषं शत्रुशेषं तथैव च |
पुन: पुन: प्रवर्धेत तस्माच्शेषं न कारयेत् ||

A fire, a loan, and an enemy must be finished or doused completely, as it is uncertain when and how they will come back to haunt you.

Like a fire, a small bug in your code, system, or product can create a huge problem in the future due to its uncertain growth. Negligence of a small bug or fault in your products can potentially ruin your or your organisation’s reputation.

If we understand this through a Business Analysis perspective, the efforts to fix the requirement defect is 20 times higher if it is accomplished in the development/coding phase and the same is almost 100 times more if it occurs during the user acceptance test (Boehm, 1981). So, this negligence could cost a bundle and put the project in jeopardy in terms of budget and schedule.

If the error goes undetected in a user or live environment, the loss sometimes can't be imagined; for example, if the bug goes undetected in software used for life-saving equipment, it might cost a life (or lives) in worst cases, or a small bug in the transactional application might potentially cost a few millions.

So, friends, it would be more effective if we train our team to catch every defect, irrespective of the size, at the early stages to avoid additional efforts and costs associated with it in the future. In case the defects require replacing or fixing as part of the solution in the user environment, train your team to address them as soon as possible before they become too big to handle.

This proactive culture must be part of the induction-training program. If the organization provides it, customize this training at the department level and, in absence of this topic, introduce a new session on it that can be provided at the end of the induction-training program when an employee joins the team. It will be more effective if it is introduced at the beginning, as it can become part of the employee work-DNA and, potentially, it could save millions in terms of efforts, cost, and reputation.

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Which Business Analysis Certificate Suits Your Business Analyst Career Need? - Part I (Entry Level)

When we started out in a career as a formal Business Analyst (BA), there wasn’t any certification required. This requirement did not go into effect until early 2000. Most of us learned the role of a Business Analyst on the job and by exploring reading materials (mainly from IEEE for the management requirement) and case studies to strengthen our knowledge. Many of us created our own standard documents that were not part of the process.

Now, the Business Analysis field is a well-evolved field of study. There are many institutes that are working toward creating standards, as well as the options of training and certification to validate knowledge either at the beginning of one's career or as a candidate goes along.

An aspiring Business Analyst has the following options to launch their career:

· Self-Study

· Formal Training and Certification at the entry level

· On-the-job-experience

Since there is an option for aspiring Business Analysts to select entry-level education as well as certification through various private and public education systems, recruiters may prefer the candidate who has undergone formal and structured training and has proven his/her knowledge through credible certificates.

And at the mid-level section, Business Analysts who wish to keep their professional knowledge/ license up-to-date also have options to formally update their knowledge on a regular basis by keeping their certifications valid.

The following is a chart you can use as a guide for your BA career. The entry level BA certification are highlighted in yellow. In addition, there are also other certifications that may be useful at the various stages of BA career. Please note that these certification institutes (except ANISAN Technologies and university degree) do NOT offer training as it is outsourced to the private institutes who provide training and prepare for the certification.

ANISAN, on contrary offers comprehensive services such as training, valid certification, professional development units needed for certification and prepare students for the certifications exams mentioned below.

Comparison Chart of Certificate Options Available for Business Analyst at Entry Level:

BA Certificate options available at entry level

To view better, you can download this picture and view in enlarged version.

Please note that PMI-PBA has the following eligibility criteria:
1. Five years (7,500 hours) within the past eight consecutive years with project experience of 2000 hours (equivalent to 1 year).

2. Three years (4,500 hours) within the past eight consecutive years with project experience/ 2000 hours (equivalent to 1 year).

For more information, please check this link: http://www.pmi.org/Certification/PMI-Professional-in-Business-Analysis-PMI-PBA.aspx

Note for Recruiters and aspiring Business Analysts: At the entry level, the emphasis must be on candidate’s ability to perform the job and for that (initial state) BCS (British Computer Society) certificate in Business Analysis or IREB’s CPRE-FL (International Requirement Engineering Board’s Certified Professional for Requirement Engineering – Foundation Level) is adequate, as these exams make a person understand the intricacies of the requirement management process over the project lifecycle. The certified candidates are not only aware of the basics of Business Analysis, but they’re also capable of producing deliverables.

The candidates with a master’s degree in Business Analysis may have a bigger advantage, as a university degree coupled with two years of rigorous course work will create a better knowledge foundation.

Once the candidate reaches mid-level, he/she can prove the knowledge via the next level certification i.e. CPRE-AL from IREB (International Requirement Engineering Board’s Certified Professional for Requirement Engineering – Advance Level), DIP in Business Analysis, or CBAP(Certified Business Analyst Professional.

A master’s degree in Business Analysis will give a person more of an advantage over someone who has only completed certificate courses. This statement can be backed with a similar analogy I can present with Management Degrees two decades ago. In the beginning, a certificate in management could get a job, but later, a Diploma in Management Degree was preferred over those certificates and, eventually, both certificates were replaced by a full-time or part-time Master Degree or Post Graduate Diploma in Management.

Going forward, an aspiring Business Analyst can use this comparative chart along with the latest updates in the education industry (Business Analysis) to see the trend before selecting the right education course to that can help launch their career successfully.

Lastly, the Business Analyst must know that this training offered is only one third of the requirement as along with Business Analyst Knowledge, the Business Analyst must possess knowledge in the following areas:

· Finance and Economics

· Domain Knowledge (for example – for Finance domain, aspiring BA can opt for formal Education CFA, MBA or on-the-job experience)

· Business Case Development

· SMEs (Subject Matter Experts)

· Principle of Information Technology

· Organization Structure and other Management skills

· Vendor Management

Before you plan your career in Business Analysis, you must evaluate your current capability in terms of knowledge and skill, and plan carefully to acquire remaining ones.

My next blog is based on howto acquire Business and IT knowledge before launching your career in BusinessAnalysis.

Here is the blog to help you stay ahead in your Business Analysis career when you have acquired 5-7 years' experience - Which Business Analysis Certificate Suits Your Business Analyst Career Need? - Part II (Mid-Level)

Also included: How to Stay Ahead with Correct Certifications When You Are Already Working as a Business Analyst.

Disclaimer: This chart is provided by an independent professional and purely compared on the data available on their official website. Please note that these websites were accessed during the time period of September 10, 2014 through October 4, 2014.

I recommend everyone visit their website(mentioned in the picture) to check the latest updates or verify any doubt.

Business Analysis - The Question And Answer Book. It is way you can understand all... over 200 questions and elaborated answers.

India Order link https://www.amazon.in/dp/B074PRQQ5V or Global Order link https://www.amazon.com/dp/B074PRQQ5V

Business Analysis: The Question And Answer Book

Copyright (C) Sandhya Jane

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