When Ignorance is NOT a Bliss...

Referring to ancient teaching...ignorance is not a bliss...

अग्निशेषमृणशेषं शत्रुशेषं तथैव च |
पुन: पुन: प्रवर्धेत तस्माच्शेषं न कारयेत् ||

A fire, a loan, and an enemy must be finished or doused completely, as it is uncertain when and how they will come back to haunt you.

Like a fire, a small bug in your code, system, or product can create a huge problem in the future due to its uncertain growth. Negligence of a small bug or fault in your products can potentially ruin your or your organisation’s reputation.

If we understand this through a Business Analysis perspective, the efforts to fix the requirement defect is 20 times higher if it is accomplished in the development/coding phase and the same is almost 100 times more if it occurs during the user acceptance test (Boehm, 1981). So, this negligence could cost a bundle and put the project in jeopardy in terms of budget and schedule.

If the error goes undetected in a user or live environment, the loss sometimes can't be imagined; for example, if the bug goes undetected in software used for life-saving equipment, it might cost a life (or lives) in worst cases, or a small bug in the transactional application might potentially cost a few millions.

So, friends, it would be more effective if we train our team to catch every defect, irrespective of the size, at the early stages to avoid additional efforts and costs associated with it in the future. In case the defects require replacing or fixing as part of the solution in the user environment, train your team to address them as soon as possible before they become too big to handle.

This proactive culture must be part of the induction-training program. If the organization provides it, customize this training at the department level and, in absence of this topic, introduce a new session on it that can be provided at the end of the induction-training program when an employee joins the team. It will be more effective if it is introduced at the beginning, as it can become part of the employee work-DNA and, potentially, it could save millions in terms of efforts, cost, and reputation.

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